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Last Updated: October 26, 2026
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With large contact center teams, local and remote, in-house or outsourced, coaching Join Cassie Kozyrkov, Google's former Chief Decision Scientist, and True CX transformation requires more than automation. Want to learn how to develop top-performing new hires, including work-from-home Changing technology and customer needs are reshaping the contact center more rapidly than ever before, and businesses that ... Eliminate repetitive tasks with polished, AI-generated responses that are based on the most common replies from
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