![[English] Transform your support and service with KCS and knowledge integration](https://i.ytimg.com/vi/Oim0_CTd2Os/mqdefault.jpg)
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Last Updated: October 26, 2026
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Recorded 2 June 2026. Achim Schreiber and Anja Kunkel from Giesecke+Devrient explain their holistic approach to Kelly Murray from The Consortium for Service Innovation (US) and Heléne Källgården from ComAround shares their expertise ... Stop solving the same problems over and over again. Discover This video seeks to explain why a Understanding these 4 knowledge attributes will keep you on a constant course of improvement in your
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